Which element of an executive information system provides executives visibility into personnel issues?

Which element of an executive information system provides executives visibility into personnel issues?

• A. CRM
• B. HRM
• C. SCM
• D. ERP

Answer: (B)

Executives need a clear view of workforce data to spot people-related issues, such as staffing levels, turnover, recruiting needs, training, and compensation costs. The human resource management component of an executive information system is designed to collect and present this personnel information in dashboards and reports, giving a concise, actionable picture of the organization’s people. That direct focus on employees and HR metrics is what makes it the best fit for visibility into personnel issues. Customer relationship management concentrates on customers and sales interactions, which is not about personnel. Supply chain management deals with suppliers, production, and logistics. An ERP system covers many functions, but the most specific and straightforward way to monitor personnel issues is through the HRM area.

Executives need a clear view of workforce data to spot people-related issues, such as staffing levels, turnover, recruiting needs, training, and compensation costs. The human resource management component of an executive information system is designed to collect and present this personnel information in dashboards and reports, giving a concise, actionable picture of the organization’s people. That direct focus on employees and HR metrics is what makes it the best fit for visibility into personnel issues.

Customer relationship management concentrates on customers and sales interactions, which is not about personnel. Supply chain management deals with suppliers, production, and logistics. An ERP system covers many functions, but the most specific and straightforward way to monitor personnel issues is through the HRM area.